Ring size adjustment
Despite careful advice and selection, it might happen that a ring is too small or too large when you try it on again after the purchase. Should this be the case, we will adjust the size of newly purchased rings free of charge according to your requirements. The subsequent cleaning and polishing is of course included in the service.
Please bear in mind that it might take some time to adjust the ring size depending on the ring’s design and that some models cannot be modified at all. The adjustment of rings without a gemstone requires normally only a few days. Rings set with gemstones are sent to our Atelier in Schwäbisch Gmünd and you will receive the modified ring back after approximately one or two weeks. If the ring doesn’t allow any modification, we will replace it.
If the ring doesn’t fit anymore after you have already worn it for some time, we will charge you with a standard service fee for the adjustment of the ring size.
Should you wish other modifications, as example the shortening or lengthening of a necklace or the remodeling of a jewelry item, we can also do this for you—simply let us know.